Shipping policy
Thank you for shopping with PawSmart Hub! We're committed to delivering your pet essentials safely and on time.
Shipping Rates
- India & US: Standard shipping — $2.00. Free shipping on orders over $25.
- Rest of World: Free shipping on all orders.
Processing Time Orders are typically processed within 1–3 business days after payment confirmation.
Estimated Delivery Times
- India & US: 7–15 business days
- International: 10–20 business days
Delivery times are estimates and may vary due to customs processing, carrier delays, or events outside our control.
Order Tracking Once your order ships, you'll receive a confirmation email with tracking details.
Customs & Duties International orders may be subject to customs duties and taxes imposed by your country. These charges are the buyer's responsibility and are not included in our pricing.
Lost or Delayed Packages If your order hasn't arrived within the estimated timeframe, please contact us at pawsmarthub01@gmail.com and we'll investigate promptly.